RETURNS: We have a 30 Day Return Policy. Returns are only accepted within 30 days of the date of purchase. To be eligible for a return, your item must be returned in the same condition that you received it. It must also be in the original packaging. To return your product, please contact us at firstname.lastname@example.org for authorisation. To process your return, we require a receipt or proof of purchase. You will be responsible for shipping costs. If the product is received by us in the same condition as you received it and in its original packaging, we will refund your purchase.
REFUNDS: We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 30 calendar days of your purchase. After the 30-day period you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product in the first three weeks after their purchase to ensure it fits your needs.
If you have any additional questions or would like to request a refund, feel free to contact us.